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Aditya Birla Finance Limited
ABC Solutions
Digital Lending Platform Partners
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Aditya Birla Capital Digital Ltd. |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
EPIFI TECHNOLOGIES PRIVATE LIMITED (Fi Money) |
| Particulars of Customer Care /Grievance redressal mechanism |
Partner Name: EPIFI TECHNOLOGIES PRIVATE LIMITED GRO Name: Mr. Saurabh Sharma Contact No.: 080 47485490 GRO Email ID: escalationsdesk@fi.care |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
https://fi.money/privacy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Tartanhq Solutions Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
https://personalfinance.adityabirlacapital.com/_layouts /15/abc.finplf/grievencenew.aspx |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy-Perks.Tech |
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
Customer Acquisition and Recovery
| Information about loan product |
Personal loans & Merchant loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
PhonePe Credit Services Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Sambhav Shrivastava (Nodal Grievance Redressal Officer) | 080-68727374 | lending-grievance@phonepe.com |
| Privacy policy of the partner |
https://www.phonepe.com/privacy-policy |
| GRO Name |
GRO Email ID |
Partner Website Link |
| Sambhav Shrivastava |
lending-grievance@phonepe.com | PhonePe: UPI Payments, Investment, Insurance, Recharges, DTH & More |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan (EMI) |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Finsall Resources Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy | Niro |
Customer Acquisition and Recovery
| Information about loan product |
Term Loan (EDI) |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
BharatPe (RESILIENT INNOVATIONS PRIVATE LIMITED) |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal loans |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Change JAR technologies Private Limited. |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition
| Information about loan product |
Persoanl Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Credilio Financial Technologies Pvt Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Insurance Premium Financing |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Finsall Resources Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loans |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Loantap Financial Technologies Pvt. Ltd. |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
GROWW (NEOBILLION FINTECH PRIVATE LIMITED) |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Unsecured Lending- Cross sell Personal Loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Home Credit India Finance Pvt Ltd |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition
| Information about loan product |
Term Loan (check out financing) |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Juspay Technologies Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loans |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Loantap Financial Technologies Pvt. Ltd. |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Navi finserv limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Mohammed Jaffer Sadiq(Navi finserv limited) | NA | grievance@navi.com |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Navi finserv limited |
Mohammed Jaffer Sadiq |
grievance@navi.com | NA |
Customer Acquisition and Recovery
| Information about loan product |
Personal Loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
Paisabazaar Marketing and consulting Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal loans in the Education |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
TechFino Capital Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Supply Chain Loans |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name of Lending Service Provider (LSP) |
VALOR INNOVATIONS PRIVATE LIMITED |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Camden Town Technologies Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Eduvanz Financing Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Bluebear Technology Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Grayquest Education Finance Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Unofin Technology LLP |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
RamTirth Leasing and Finance Pvt Ltd |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Creditap Technologies Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Gajju Technologies Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
K.M. Global credit Pvt ltd |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Credenc Web Technologies Private Ltd |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Business Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Lendingkart finance limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Business Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Indifi technologies pvt lmt |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Short tenure Supply Chain finance loans (Dealer Backed or Open Market) |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Finagg Technologies Private Limtied |
| Particulars of Customer Care /Grievance redressal mechanism |
Click here |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
Customer Acquisition and Recovery
| Information about loan product |
Personal Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Moneyview-Whizdm Innvoations Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Mr. Venkatraman Narayan| 08045692002 | grievance@moneyview.in |
| ABFLs GRO details |
Name: Shruti Saraff Email id: Number: 080 – 45860196 |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Moneyview |
Mr. Venkatraman Narayan |
grievance@moneyview.in | 08045692002 |
Customer Acquisition and Recovery
| Information about loan product |
Persoanl Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
BYJUS- Think & Learn Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Ms. Sunitha Krishnan | 09241333666 | grievance.redressal@byjus.com |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Byjus |
Ms. Sunitha Krishnan |
grievance.redressal@byjus.com | 09241333666 |
Customer Acquisition and Recovery
| Information about loan product |
Personal Term Loan Postpaid Loan Merchant Loan EMI Loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
PAYTM- One97 Communications Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Postpaid loan and Personal Term Loan: Mr. Aditya Ranade | 0120-5083345 | grievance-redressal_lending@paytm.com Paytm Merchant Loan: Mr. Sahil Kapoor| 0120-5083345 | grievance.businessloan@paytm.com |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Paytm-One97 Communication Limited Postpaid loan and Personal Term Loan |
Mr. Aditya Ranade |
grievance-redressal_lending@paytm.com | 0120-5083345 |
| Paytm-One97 Communication Limited Paytm Merchant Loan |
Mr. Sahil Kapoor |
grievance.businessloan@paytm.com | 0120-5083345 |
Customer Acquisition and Recovery
| Information about loan product |
Persoanl Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Upwards Capital Private Limited |
| Particulars of Customer Care /Grievance redressal mechanism |
Mr. Venkatesh Dontul | 9892156608 | venkatesh.dontul@go-upwards.com |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Upwards Capital Private Limited |
Mr. Venkatesh Dontul |
venkatesh.dontul@go-upwards.com | 9892156608 |
Customer Acquisition and Recovery
| Information about loan product |
Persoanl Term loan |
| Lenders Name |
Aditya Birla Finance Ltd |
| Name ofLending Service Provider (LSP) |
Early Salary – Fibe (Social Worth Technologies Pvt. Ltd) |
| Particulars of Customer Care /Grievance redressal mechanism |
Mr. Ankit Sundriyal | 020676 39797 | grievance@fibe.com Mr. Amit Nosina | 020676 39797 | grievance@earlysalary.com |
| Link to sachet portal |
www.sachet.rbi.org.in |
| Privacy policy of the partner |
Privacy Policy |
| Partner Name |
GRO Name |
GRO Email ID |
GRO Contact No. |
| Fibe (LSP) |
Mr. Ankit Sundriyal |
grievance@fibe.com | 020676 39797 |
| Early Salary (Co Lending Partner) |
Mr. Amit Nosina |
grievance@earlysalary.com | 020676 39797 |